FAQ

Shipping

How long does shipping & delivery take?

Your location will determine which warehouse your order is shipped from to ensure that we get the product to you as quickly as we can.

Shipping

Can you ship to my country?

Good news! We ship orders Worldwide from our main website here. Some countries may encounter some complications surrounding lockdown, customs, and ...

General

How often should I wash my mask?

We suggest washing your mask only when necessary to remove excess dirt from the outer and inner surfaces.

General

How do I wash my mask?

To ensure your Cambridge Mask stays clean and effective, follow these washing instructions carefully.

Mask Care

Can the mask be washed?

Yes, Cambridge Masks are both reusable and can be washed by hand.

Mask Care

Should the masks be washed before use?

Our masks pass through a number of quality control checks to ensure and maintain the highest manufacturing standards before we ship them to your ad...

General

Can I dry my mask in an oven or dryer?

Cambridge Masks should be air-dried only. Therefore, using an oven, microwave, or any other drying machine will damage the mask.

General

Can I put my mask into a UV light steriliser?

We do not recommend sterilizing or drying the mask using chemicals or any other alternative methods

Filtration & Certification

Silver Treatment & how it is used in the mask?

The Cambridge Masks utilize a process called silver impregnation to enhance their filtering capabilities.

Filtration & Certification

What is British Military Filter Technology?

Never heard of British Military Filter Technology? Learn more here and how it is used in our masks.

Filtration & Certification

What does the mask filter?

Understanding Particulate Matter and our Filtration Technology.

Filtration & Certification

Has the mask been independently tested?

We are pleased to let you know that the Cambridge Masks have passed a wide range of tests. We do this to ensure that the masks we distribute are ef...

Filtration & Certification