FAQ

How is my mask shipping cost calculated?

We have warehouses located in the United States and United Kingdom. The location of your shipping address will determine which warehouse your order is shipped from. 

My mask order is delayed. Are you able to check the status?

Our warehouse team works diligently around the clock to prepare and dispatch orders swiftly. To see the latest updates on your order, please click the ‘Continue Tracking’ link on our website.    

Is it possible to change my shipping address?

If your mask order has not yet been boxed and labelled by our warehouse team, we can still amend your shipping address from our end.      

How long does shipping & delivery take?

Your location will determine which warehouse your order is shipped from to ensure that we get the product to you as quickly as we can.

Can you ship to my country?

Good news! We ship orders Worldwide from our main website here. Some countries may encounter some complications surrounding lockdown, customs, and fast-changed regulations.