FAQ

General

Access the Cambridge Mask User Manual

Please refer to this article to view and download the Cambridge Mask User Manual that is available in 14 languages.

Buying a Mask

Where can I buy the Travel Pouch?

The Travel Pouches are available for purchase in our US and UK & Worldwide websites. Please follow the link in this article to purchase your Tr...

Buying a Mask

How to purchase Travel Pouch?

You can purchase the Travel Pouch by adding them to your cart manually before proceeding to the checkout section. Once you have finalized your pur...

General

How do I use the Travel Pouch?

You can store the mask in the Travel Pouch by following these steps.

Buying a Mask

Can I purchase the Travel Pouch with my mask?

Certainly! Our Travel Pouches are the perfect additions to your Cambridge Mask and can be purchased alongside your mask, Head strap and Nose foam s...

Buying a Mask

Do you offer bundles for the Non-Valve mask?

We are excited to announce that bundle offers for our Non-valve masks are in the works! Subscribe to our newsletter to stay updated on the latest news

Buying a Mask

Why sell the PRO mask when you have the Non-Valve mask?

In 2020, we received feedback that almost all airlines and travel authorities now require masks for travel. For these situations, our Non-valve mas...

Face Mask

What to do when condensation forms while wearing the mask?

When condensation happens and it feels uncomfortable, we recommend that you remove your mask, replace it, and continue using the mask once it has a...

Face Mask

What materials are in your Non-Valve mask?

The materials that made up our Non-valve masks are exactly the same as our PRO masks minus the silicone valve.

Face Mask

Differences in filtration between the Pro & Non-Valve masks

Both the PRO and Non-valve masks have the same level of protection and efficiency. They have the same filtration technology with the main differenc...

Buying a Mask